Key Features
- Order tracking from placement to delivery
- Delivery-rider assignment and status tracking
- Automated order-status notifications to customers
- Customer order history and repeat-order tracking
- Delivery-time performance tracking
- Direct-order promotion and loyalty tracking
Benefits
- Reduced dependency on third-party delivery-app commissions
- Clear visibility into delivery performance
- Better repeat-customer relationships through direct ordering
- Organized rider assignment reducing delivery delays
Who This Is For
Restaurants and cloud kitchens building their own direct-delivery operation.
Pricing
Pricing depends on your specific requirements — number of users, integrations needed, and whether you want a configured off-the-shelf platform or a fully custom build. Most food delivery crm projects start in the ₹40,000 – ₹2,50,000 range, confirmed with an itemized quote after understanding your workflow.
Get an exact quote →Frequently Asked Questions
How long does it take to set up a Food Delivery CRM?+
Configuring an established platform for your workflow typically takes 2–4 weeks; a fully custom build takes longer depending on scope — we'll give a realistic timeline after a short discovery call.
Can this integrate with tools we already use?+
Yes, integrating with your existing website, WhatsApp, payment or accounting tools is a standard part of setup — we'll scope this during discovery.
Do you provide training after setup?+
Yes, team training and onboarding is included so your staff can use the system confidently from day one.