Key Features
- Customer purchase and prescription history tracking
- Automated refill reminders via SMS/WhatsApp
- Loyalty and repeat-customer tracking
- Stock-linked alerts for frequently purchased medicines
- Doctor-prescription record linking
- Basic sales and billing integration
Benefits
- Higher repeat-customer retention through refill reminders
- Reduced walk-away sales from stockouts
- Faster billing with customer history on hand
- Better insight into your most valuable customers
Who This Is For
Retail pharmacies and pharmacy chains wanting to move beyond a plain billing system.
Pricing
Pricing depends on your specific requirements — number of users, integrations needed, and whether you want a configured off-the-shelf platform or a fully custom build. Most pharmacy crm projects start in the ₹40,000 – ₹2,50,000 range, confirmed with an itemized quote after understanding your workflow.
Get an exact quote →Frequently Asked Questions
How long does it take to set up a Pharmacy CRM?+
Configuring an established platform for your workflow typically takes 2–4 weeks; a fully custom build takes longer depending on scope — we'll give a realistic timeline after a short discovery call.
Can this integrate with tools we already use?+
Yes, integrating with your existing website, WhatsApp, payment or accounting tools is a standard part of setup — we'll scope this during discovery.
Do you provide training after setup?+
Yes, team training and onboarding is included so your staff can use the system confidently from day one.