Key Features
- Centralized inbox for comments and DMs across platforms
- Lead capture from social enquiries
- Response-time tracking for engagement
- Tagging and categorization of enquiry types
- Follow-up reminders for unanswered messages
- Basic engagement reporting
Benefits
- Fewer missed DMs and comments across platforms
- Faster response times to social enquiries
- Clearer tracking of social-driven leads
- Reduced app-switching for your social team
Who This Is For
Businesses generating meaningful enquiries through Instagram, Facebook or other social platforms.
Pricing
Pricing depends on your specific requirements — number of users, integrations needed, and whether you want a configured off-the-shelf platform or a fully custom build. Most social media crm projects start in the ₹40,000 – ₹2,50,000 range, confirmed with an itemized quote after understanding your workflow.
Get an exact quote →Frequently Asked Questions
How long does it take to set up a Social Media CRM?+
Configuring an established platform for your workflow typically takes 2–4 weeks; a fully custom build takes longer depending on scope — we'll give a realistic timeline after a short discovery call.
Can this integrate with tools we already use?+
Yes, integrating with your existing website, WhatsApp, payment or accounting tools is a standard part of setup — we'll scope this during discovery.
Do you provide training after setup?+
Yes, team training and onboarding is included so your staff can use the system confidently from day one.